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FAQ

Here are answers to some of our most commonly asked questions. If you still can't find what you are looking for please get in touch.

Providing information

Q1 – What information do I need to provide for my personal tax return

We provide a convenient checklist for you to download Click here

 

Q2 – What information do I need to provide for my business accounts

We provide a convenient checklist for you to download Click here

 

Q3 – I want to provide you the information you need to sign me up as a client

We provide a convenient online engagement form that is subject to approval once information has been provided Click here

 

Q4 – I want to provide the information you need to collect my payments by direct debit

We provide a convenient online direct debit form, just complete the details and your mandate is set up, Click here

 

Q5 – I want to provide you information about a new employee

If you need to provide us with information for any new employees for your payroll please Click here

Paying HMRC

Q6 – How do I pay HMRC by debit or credit card

Follow the link to go to HMRCs online card payment, select the tax and enter the required information Click here

 

Q7 – How do I pay my Corporation tax to HMRC by BACS

Get your payment to the right place by following these HMRC instructions Click here

 

Q8 – How do I pay my PAYE tax to HMRC by BACS

Get your payment to the right place by following these HMRC instructions Click here

 

Q9 – How do I pay my VAT tax to HMRC by BACS

Get your payment to the right place by following these HMRC instructions Click here

 

Q10 – How do I pay my Self Assessment tax to HMRC by BACS

Get your payment to the right place by following these HMRC instructions Click here

Data & Tools

Q11 – What are the current tax rates and allowances

HMRCs website is continually updated with the latest allowances and rates for all taxes Click here

 

Q12 – How do I download your Smartphone App

For more information on our Smartphone App including how to download Click Here

 

Q13 – How does the client login area, docSafe, work or what do I do if I am having trouble with docSafe

For more information on our client login and document area Click Here

 

Q14 – How do I make requests in line with data protection legislation and find out more about my data

To complete your Data Protection Subject Access Request Click Here

Documents & Templates

Q15 – I need to complete a Statement of Assets and Liabilities, where can I get this form

You can download the form and then email it to us Click Here

 

Q16 – Do you have a spreadsheet for recording business mileage

You can download a sample spreadsheet just Click Here

 

Q17 – Do you have a template for a simple sales invoice

You can download a sample simple invoice just Click Here

 

Q18 – I would like Paul Austen Associates to prepare my/our Will, what is the first step

The first step is to download and complete our Will questionnaire and send this to us Click Here